AI Use and Disclosure

1. Our Use of Artificial Intelligence

Baykscloud Consultants builds and operates AI-powered voice agents for businesses. These sophisticated agents handle inbound phone calls on behalf of our clients, acting as virtual receptionists.

Our AI agents are specifically trained on client-specific business information to provide accurate, helpful responses. However, it is important to understand that these AI agents are not human. They are artificial intelligence systems, and they are programmed to always disclose their AI status transparently.

2. AI Disclosure Commitment

Transparency is both our legal obligation and our ethical commitment. Every AI agent built by Baykscloud discloses its AI status at the very start of every call.

Our agents are strictly programmed to never deny being AI when directly asked by a caller. Furthermore, this disclosure is delivered in the language of the caller, fully supporting both English and Spanish to ensure clear communication.

3. How Our AI Agents Work

Our AI voice agents are powered by advanced large language model technology. They are custom-trained on each client's specific business information, including services, pricing, booking processes, and brand voice.

These agents seamlessly integrate with existing scheduling and CRM systems to automate workflows. While they operate autonomously, they are continuously monitored and managed by the Baykscloud team. Should a complex or sensitive situation arise, human escalation is always available.

4. What Our AI Agents Do Not Do

To ensure safety, compliance, and trust, there are strict limits on what our AI agents can do:

• They do not provide medical advice of any kind.
• They do not make specific result guarantees.
• They do not collect sensitive personal or health information beyond basic appointment scheduling details.
• They do not pretend to be human under any circumstances.
• They do not make outbound marketing calls without prior express written consent.

5. Call Recording

Calls handled by Baykscloud AI agents may be recorded for quality assurance and training purposes. All callers are explicitly notified of this recording at the start of every call.

We maintain strict compliance with the Florida Two-Party Consent Law, ensuring that all parties are aware of and consent to the recording before proceeding with the conversation.

6. AI Limitations

While highly advanced, our AI agents have limitations. They may occasionally misunderstand complex, nuanced, or highly unusual requests.

Because these agents operate based on their specifically trained knowledge base, they cannot access real-time information outside of that configured base. Baykscloud continuously monitors and improves agent performance to minimize errors, and human escalation is always available when the AI reaches its limitations.

7. Client Responsibility

Clients who deploy Baykscloud AI agents are responsible for ensuring their own compliance with applicable AI disclosure laws in their specific jurisdiction.

Clients must not instruct Baykscloud to configure agents to deny being AI, nor can they attempt to circumvent our built-in transparency measures. Additionally, clients are fully responsible for the accuracy and legality of all information provided to us for agent training.

8. Experience Our AI Live

We believe in full transparency, which is why we invite you to experience our technology firsthand. You can call 954-994-2833 to speak with Maya — our demo AI Receptionist — live right now.

This is not a recording. We encourage you to ask it anything, test it, and challenge it. This live demo represents exactly what we build and deploy for your business.

9. Governing Standards

Our AI operations and disclosures are governed by and designed to comply with the highest industry standards, including:

• FCC 2026 AI voice disclosure requirements
• Florida Telephone Solicitation Act
• FTC guidelines on AI transparency
• HIPAA Business Associate obligations (where applicable)

10. Questions About Our AI

If you have any questions, concerns, or require further clarification regarding our AI use and disclosure policies, please contact us:

• Email: info@baykscloudconsultants.io
• Subject Line: Please use "AI Inquiry"
• Phone: 954-280-7711