Privacy Policy

Effective Date: 06/01/2025
Last Updated: 10/15/2025

1. Introduction

Welcome to Baykscloud Consultants LLC ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.baykscloudconsultants.io, use our services, or interact with us through various channels.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Contact Information:
Baykscloud Consultants LLC
1376 SW 181st Ave, Pembroke Pines, FL 33029
Email: [email protected]
Website: www.baykscloudconsultants.io

2. Information We Collect

We collect several types of information from and about users of our website and services:

2.1 Personal Information You Provide

Contact Information: Name, email address, phone number, company name, job title

Business Information: Company website, revenue size, industry, business challenges

Professional Information: LinkedIn profile data (when you connect with us)

Communication Data: Messages, inquiries, and correspondence with us

Appointment Information: Calendar booking details, meeting preferences

Payment Information: Billing details (processed securely through third-party payment processors)

2.2 Automatically Collected Information

Device Information: IP address, browser type, operating system, device type

Usage Data: Pages visited, time spent on pages, links clicked, referral sources

Cookies and Tracking Technologies: See Section 5 for details

Location Data: General geographic location based on IP address

2.3 Information from Third-Party Sources

LinkedIn: Profile information, connections, engagement data

Social Media: Publicly available information from your social media profiles

Business Databases: Company information from public business directories

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

Providing consultation and AI automation services

Scheduling and conducting discovery calls and meetings

Delivering requested information and resources

Managing client relationships and project delivery

3.2 Communication

Responding to inquiries and support requests

Sending service updates and important notices

Providing marketing communications (with your consent)

Following up on leads and prospects

3.3 Marketing and Analytics

Sending promotional emails and newsletters

Conducting targeted advertising campaigns

Retargeting visitors with relevant ads

Analyzing website traffic and user behavior

Improving our services and user experience

Understanding customer preferences and trends

3.4 Legal and Security

Complying with legal obligations

Preventing fraud and ensuring security

Enforcing our terms of service

Protecting our rights and property

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

CRM Systems: For managing customer relationships

Email Marketing Platforms: For sending communications

Calendar Scheduling Tools: For booking appointments

Analytics Services: Google Analytics, Meta Pixel, and similar tools

Payment Processors: Stripe, PayPal, or similar services

Automation Tools: N8n and other workflow automation platforms

AI Services: Claude API, ChatGPT API, and similar AI tools

Web Hosting: For website infrastructure

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

Court orders or legal processes

Government requests or regulatory requirements

Protection of our legal rights

Investigation of fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share information with third parties when you provide explicit consent.

Note: We do NOT share your information with marketing partners or sell your data to third parties.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us understand how you use our website.

5.2 Types of Cookies We Use

Essential Cookies: Required for website functionality

Analytics Cookies: Help us understand website usage (Google Analytics)

Marketing Cookies: Used for advertising and retargeting (Meta Pixel, LinkedIn Insight Tag)

Functional Cookies: Remember your preferences and settings

5.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

To opt out of interest-based advertising:

Google: www.google.com/settings/ads

Facebook: www.facebook.com/ads/preferences

Network Advertising Initiative: www.networkadvertising.org/choices

6. Data Retention

We retain your personal information for as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes

Enforce our agreements

Specifically:

Active Client Data: Retained for the duration of our business relationship plus 7 years for tax and legal purposes

Prospect Data: Retained until you request deletion or opt-out of communications

Marketing Data: Retained until you unsubscribe or request deletion

Analytics Data: Aggregated data may be retained indefinitely

You may request deletion of your data at any time (see Section 9).

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption: SSL/TLS encryption for data transmission

Access Controls: Limited access to personal information

Secure Storage: Protected servers and databases

Regular Security Audits: Ongoing monitoring and testing

Third-Party Security: Vetting of service providers' security practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights

8.1 General Rights

You have the right to:

Access: Request a copy of your personal information

Correction: Update or correct inaccurate information

Deletion: Request deletion of your personal information

Opt-Out: Unsubscribe from marketing communications

Portability: Request your data in a portable format

Object: Object to certain processing activities

8.2 California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected

Right to know if personal information is sold or disclosed

Right to opt-out of the sale of personal information (we do not sell personal information)

Right to deletion of personal information

Right to non-discrimination for exercising your rights

8.3 European Residents (GDPR Rights)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Right to access your personal data

Right to rectification of inaccurate data

Right to erasure ("right to be forgotten")

Right to restrict processing

Right to data portability

Right to object to processing

Right to withdraw consent

Right to lodge a complaint with a supervisory authority

Legal Basis for Processing (GDPR): We process your data based on:

Consent: You have given explicit consent

Contract: Processing is necessary for our contract with you

Legal Obligation: Processing is required by law

Legitimate Interests: Processing is necessary for our legitimate business interests

9. How to Exercise Your Rights

To exercise any of your privacy rights, please contact us:

Email: [email protected]
Mail: Baykscloud Consultants LLC, 1376 SW 181st Ave, Pembroke Pines, FL 33029

To Unsubscribe from Marketing Emails:
Click the "unsubscribe" link at the bottom of any marketing email.

Response Time:
We will respond to your request within 30 days (or as required by applicable law).

Verification:
We may need to verify your identity before processing certain requests to protect your privacy and security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Recording of Calls and Meetings

We may record phone calls, video conferences (Zoom, Google Meet, etc.), and other meetings for:

Quality assurance and training purposes

Record-keeping and documentation

Service improvement

Notice: You will be notified before any recording begins, and you may decline to participate if you do not consent to being recorded.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website.

We encourage you to review this Privacy Policy periodically.

15. Do Not Track Signals

Some browsers have "Do Not Track" features. We currently do not respond to Do Not Track signals. However, you can control cookies and tracking through your browser settings (see Section 5.3).

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Baykscloud Consultants LLC
1376 SW 181st Ave
Pembroke Pines, FL 33029
United States

Email: [email protected]
Website: www.baykscloudconsultants.io

17. Consent

By using our website, services, or providing us with your personal information, you consent to the terms of this Privacy Policy and our processing of your information as described herein.

Last Updated: 06/01/2025
Effective Date: 10/15/2025